Welcome to our FAQ page! Here, you'll find clear and concise answers to common questions. If you have more questions, please don't hesitate to reach out.
To arrange your airport limo pickup, you can book online or use our mobile app to track and communicate with your chauffeur. For assistance, you can:
• Email us at info@fchoicelimo.com
• Call our dispatch at 1 (242) 328-5555
• Reach our 24/7 hotline at 1 (242) 801-5466
• Just provide your pickup location, and your chauffeur will be on their way!
Our meet and greet service means your chauffeur will be waiting for you when you arrive. For domestic flights, they will meet you just outside the arrivals area, holding a sign with your name. For international flights, they will wait at the curbside outside of customs. If you’re arriving by cruise, please contact our dispatcher 24 hours in advance to arrange your pickup. Your chauffeur will be at the designated pickup area with a sign displaying your reservation name.
No, our meet and greet services are complimentary! We also offer a VIP fast track service for an additional fee, which provides expedited assistance.
If you can’t locate your chauffeur, please call our dispatch at +1 (242) 328-5555 or our 24/7 hotline at 1 (242) 801-5466. You can also email us at info@fchoicelimo.com.
Additionally, our mobile app allows you to track your chauffeur’s location in real time.
If you’re being picked up from a resort, our chauffeur will inform hotel staff of their pickup and wait in the vehicle for instructions.
We accept various payment methods, including wire transfers, Zelle, Visa, MasterCard, American Express, and Discover cards.
Yes, we require credit card information to be on file before confirming your reservation.
Payment for all services is due at the time of booking, unless alternative arrangements have been made for affiliates or charged account holders.
Yes, pets are welcome at no additional charge! However, if there are any accidents due to car sickness or shedding, you will be responsible for a detailing fee, in addition to the hourly charge for the vehicle downtime during cleaning.
Yes, pets are welcome at no additional charge! However, if there are any accidents due to car sickness or shedding, you will be responsible for a detailing fee, in addition to the hourly charge for the vehicle downtime during cleaning.
The industry standard gratuity for chauffeurs is typically 20%.
Yes, additional stops will incur a fee, billed in increments of 15 minutes. However, there is no charge for stops during hourly as directed or special event services.
Yes, unscheduled waiting time is billed in increments of 15 minutes for point-to-point transfers. For hourly as directed services and special events, any waiting time beyond 20 minutes will be billed hourly.
To ensure availability, online reservations should be made at least six (6) hours prior to your scheduled transportation. If you are booking by phone, please provide at least two (2) hours’ notice.
Your chauffeur will arrive 15 minutes before your scheduled arrival time and will wait up to 20 minutes for domestic flights, 35 minutes for international flights, and 20 minutes for private FBOs.
Our vehicles can accommodate up to 1.5 pieces of luggage per person.
For details on cancellations, please refer to our cancellation policy on the homepage of our website.
Yes, we offer one complimentary child or booster seat upon request. Additional child seats can be provided for a fee of $20.00 each.
By law, children under the age of 6 must be secured with a seat belt. Most children will require a booster seat to fit properly in a seat belt until they are 12 years old.
We are proud to say that we have the finest transportation fleet available in The Bahamas, that includes SUV, Lincoln Town Cars, Executive Vans, Luxury Sedans, Luxury SUV and more.
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